Refund Policy

Send us an email to contact@kleophee.com to let us know that you wish to return your purchase and give us the reason so that we can improve your experience.

You have 14 days to return one or more items to us from receipt of the order.

We will refund you upon receipt of your return. To obtain it, the returned items must be new, unused or having been subject to any use. Items must be returned in protective packaging. Returned items that are damaged will not be refunded. Return costs are the responsibility of the customer.

EUROPE + DOM TOM & INTERNATIONAL: If you want to return an item it will be at your expense.

Please let us know at contact@kleophee.com if you want to return an item before making the shipping.Thank you very much for understanding.